Cases2Go Sales Policy
Terms are Net Prepaid on all orders - we accept MasterCard, VISA, American Express and Discover issued within the United States. Credit card payment is not accepted for international orders. Please DO NOT EMAIL credit card information - we accept no responsibility for stolen credit card numbers transmitted to us via unsecured email. Please refer to our Cancellation Policy for full text of our cancellation policies.
Payment also may be made by Wire Transfer, please contact our sales office at 800-636-1690 for detailed instructions. Shipments to the following states may be subject to State Sales Tax: CA, CT, FL, NY, and TX. Tax Exempt customers in taxable States must email or fax signed Exemption Certificate at time of order to avoid being charged Sales Tax.
Credit terms are available to US Government entities, qualified US Government contractors and established customers; Terms are Net 30 days. New customers wishing to establish credit terms should fax or email their references to the attention of the Credit Manager. Finance charges equal to 1.5% of any unpaid balance will be assessed after 30 days. A written Purchase Order is required and must specify FOB Origin unless quotation includes destination terms.
Please verify part number, quantity, color and description and specify mode of shipment when ordering. All shipments contingent upon stock and/or factory production time at time of order - lead time or availability at time of quotation does not guarantee time frames will be the same at time of order.
Quotations are valid for a maximum of 30 days. PLEASE REVIEW YOUR QUOTATION CAREFULLY BEFORE ORDERING ANY CASES to insure that all dimensions, colors and options are correct. We accept no returns due to incorrect dimensions, Model and/or Part Number supplied by customer. Please note that equipment dimensions obtained from web sites many times are inaccurate; we recommend that our customers verify all web dimensions physically. Orders for custom cases may not be cancelled once placed with the factory.
Please refer to our Return Policy for full text of our return policies.
All shipment dates are estimated. Unless otherwise indicated, shipping is additional (FOB Origin). Customer must specify level of service (Ground, 2nd Day Air, Next Day Air) and choice of carrier (UPS, Federal Express, Truck Line). Shipments will be shipped prepaid and shipping charges will be billed to customer's credit card at time of shipment or added to invoice. Shipments can be sent freight collect or billed to customer's carrier account upon customer's request. IMPORTANT - YOU MUST INSPECT THE OUTER SHIPPING CONTAINER FOR SIGNS OF DAMAGE AT TIME OF DELIVERY! Customer must note any damage on carrier's Bill of Lading so that proper damage claim may be filed with the carrier. Please refer to our Shipping Policy for important information relating to the shipment and delivery of your order.
Send us your request for quotation or go to Government and Military Sales for ordering instructions if you already have a quote.