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SKB brand hardshell cases are fully warranted against defects in materials and craftsmanship for the life of the case to the original owner. That means, if your case breaks, SKB will either supply replacement parts, repair the case, or replace the case at no cost to you for as long as you own the case. Most locks, handles and wheels have been made field replaceable and will be supplied to you at no charge. (Electronic components in SKB brand hardshell pedalboard systems are warranted for five years from date of purchase.) SKB hardshell cases are warranted for life to the original owner only. Cases for rental purposes, modified or re-sold cases are not covered by this warranty. Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return freight for warranty product shipped back to the customer.
All Freedom Cases are warranted for five (5) years to the original owner against defects in materials and craftsmanship. Any defects in workmanship will be covered by SKB. Damages due to accident, improper care, negligence or normal wear, where SKB is not at fault are not covered. Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return freight for warranty product shipped back to the customer.
SKB Pedalboard Products are fully warranted against defects in materials and craftsmanship to the original owner of the pedalboard by the SKB Million Mile Guaranty on the case, and include a five year warranty on all included electronics. This means, if your pedalboard case ever breaks or the electronics fail within five years, SKB will repair or replace it at no cost to you. Pedalboards for rental purposes, modified or re-sold pedalboards are not covered by this warranty. Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return freight for warranty product shipped back to the customer.
SKB Soft Products are fully warranted to the original owner against defects in materials and craftsmanship for one year from purchase. Any defects in workmanship will be covered by SKB. Damages due to accident, improper care, negligence or normal wear, where SKB is not at fault, are not covered on Soft Products. Freight cost to SKB Corporation is the responsibility of the customer. SKB will pay the return freight for warranty product shipped back to the customer.