800-636-1690

E: sales@cases2go.com


GENERAL:

Kendall Howard offers all users of our products the following Lifetime Limited Warranty against defects in material and workmanship. Please read your Warranty carefully. This Warranty sets forth our responsibilities in the unlikely event of defect and tells you how to obtain resolution.

PRODUCTS COVERED:

All products produced by Kendall Howard that are part of our standard product offering.

EXCEPTIONS:

  1. All products made with laminate or any form of organic material such as MDF, wood based materials, or outside manufactured polymers carry a warranty for a term of five (5) years from the date of purchase.
  2. All products in our Value/LINIER® line carry a warranty for a term of five (5) years from the date of purchase.
  3. All electrical products, such as fans, keyboards, and power strips, carry a warranty for a term of one (1) year from the date of purchase.



PRODUCTS NOT COVERED:

  1. Products that are custom made or where our products are modified per customer request.

TERMS OF WARRANTY:

Kendall Howard products are warranted to be free of defects in material and workmanship. If any part or portion of the Kendall Howard product fails to conform to the Warranty, Kendall Howard, at its option, will furnish new or factory remanufactured products for repair or replacement of that part.

WARRANTY EXTENDS TO FIRST PURCHASER FOR USE, NON-TRANSFERABLE:

This Warranty is extended to the first person, firm, association or corporation for whom the Kendall Howard product specified herein is originally sold for use in the United States (the "User"). This Warranty is not transferable or assignable without the prior written permission of Kendall Howard.

ASSIGNMENT OF WARRANTIES:

Kendall Howard assigns to User any warranties which are made by manufacturers and suppliers of components of the Kendall Howard product and which are assignable, but Kendall Howard makes NO REPRESENTATIONS as to the effectiveness or extent of such warranties, assumes NO RESPONSIBILITY for any matters which may be warranted by such manufacturers or suppliers and extends no coverage under this Warranty to such components.

DRAWINGS, DESCRIPTIONS:

Kendall Howard warrants for the period and on the terms of the Warranty set forth herein that the Kendall Howard product will conform to the descriptions contained in Kendall Howard final invoices, orders, proposals (as modified) and other Kendall Howard descriptive documents ("Descriptions"). Kendall Howard does not control the use of any Kendall Howard product. Accordingly, it is understood that the Descriptions are NOT WARRANTIES OF PERFORMANCE and NOT WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE.

WARRANTY CLAIMS PROCEDURE:

Within a reasonable time, but in no case to exceed ninety (90) days, after User's discovery of a defect, User shall contact Kendall Howard. Subject to the limitations specified herein, a Kendall Howard customer service representative will repair or replace the non-conforming Kendall Howard product warranted hereunder, without charge for materials. User will not be charged for labor if performed within ninety (90) days of product purchase. In all other instances, User will be charged for labor performed at Kendall Howard’s then current rates. Kendall Howard shall assume shipping costs for replacement products and return of the defective product to Kendall Howard. Warranty coverage will be extended only after Kendall Howard inspection discloses the claimed defect and shows no signs of treatment or use which would void the coverage of this Warranty.

WARRANTY PERFORMANCE OF COMPONENT MANUFACTURERS:

It is Kendall Howards practice, consistent with its desire to remedy Warranty defects in the most prompt and effective manner possible, to cooperate with and utilize the services of component manufacturers and their authorized representatives in the performance of work to correct defects in Kendall Howard components. Accordingly, Kendall Howard may utilize third parties in the performance of Warranty work, including repair or replacement hereunder, where, in Kendall Howards opinion, such work can be performed in less time, and with less expense.

ITEMS NOT COVERED BY WARRANTY:

THIS WARRANTY DOES NOT COVER DAMAGE OR DEFECT CAUSED BY misuse, improper application, wrong or inadequate electrical current or connection, negligence, inappropriate on site operating conditions, repair by non-Kendall Howard designated personnel, accident in transit, tampering, alterations, a change in location or operating use, exposure to the elements, Acts of God, theft or installation contrary to Kendall Howard 's recommendations or specifications, or in any event if the Kendall Howard serial number has been altered, defaced, or removed. THIS WARRANTY DOES NOT COVER installation costs, external circuit breaker resetting or maintenance or service items and further, except as may be specifically provided for herein, does NOT include labor or shipping costs arising from the repair or replacement of the Kendall Howard product, or any part thereof, or charges to remove same from any premises of User. THIS WARRANTY IS VOID if User alters the product in any way.

LIMITATIONS:

THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USER'S SOLE AND EXCLUSIVE REMEDY IS REPAIR OR REPLACEMENT OF THE KENDALL HOWARD PRODUCT AS SET FORTH HEREIN. IF USER'S REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE BY A COURT OF COMPETENT JURISDICTION, KENDALL HOWARD'S RESPONSIBILITY FOR PROPERTY LOSS OR DAMAGE SHALL NOT EXCEED ONE TIMES THE NET PRODUCT PURCHASE PRICE. IN NO EVENT SHALL KENDALL HOWARD ASSUME ANY LIABILITY FOR INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF DATA, WHETHER ANY CLAIM IS BASED UPON THEORIES OR CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, OR OTHERWISE.

MISCELLANEOUS:

NO SALESPERSON, EMPLOYEE OR AGENT OF KENDALL HOWARD IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY. Warranty terms may be modified, if at all, only in writing signed by a Kendall Howard officer. This Warranty is effective as of the date of Kendall Howard receipt of full payment and supersedes all previous warranties. Kendall Howard reserves the right to supplement or change the terms of this Warranty in any subsequent warranty offering to User or others. In the event that any provision of this Warranty should be or becomes invalid and/or unenforceable during the warranty period, the remaining terms and provisions shall continue in full force and effect. User shall complete the attached User Information Card and forward it to Kendall Howard within thirty (30) days of receipt of the Kendall Howard product. This Warranty is given in and performance hereunder is to be construed under the laws of the State of Minnesota. This Warranty represents the entire agreement between Kendall Howard and User with respect to the subject matter herein and supersedes all prior or contemporaneous oral or written communications, representations, understandings or agreements relating to this subject.